Yeah...the card company caught the fraud and called me last night on the road. We only used the card at the hotel and the rest of the time it was in my wallet.
If the card company handles the fraud and zero's out what you pay.
after their investigation.
The Hotel still owes you !
I would call them up and rant and rave, they should comp a night or your entire stay, or something.
Their responsible for who they hire, and have working for them.
Lets see : Go to a hotel, pay them, and the same hotel robs you.